Shipping, Cancellations & Returns
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. We package items for quality shipment, however, if you find there is a concern, we will help answer your question and process a return when necessary.
If you wish to cancel your order, then please contact us at (308) 254-3330 and we will do our best to cancel the order. However if your order has already been processed then we are unable to cancel your order and you will be charged the full amount + delivery. We are unable to accept products returned to our feed mill.
Returns & Refunds
Due to bio-security measures and to protect the quality of your feeds, we are unable to accept any returns to the feed mill. In the case of damaged or defective goods or if your order is not correct then please contact us at (308) 254-3330. Any shortages or discrepancies must be reported within 24 hours of delivery.
Please contact us for return questions. Satisfaction is our top priority. We will usually pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you need to return an item, contact us at (308) 254-3330. We'll notify you via e-mail of your refund once we've received and processed the returned item.